·
Examining current
systems
·
Looking at
competing products
·
Organizational
capabilities
·
Literature searches
(web/books)
Observing the system in
can provide invaluable information as to how a system works and how it can be
improved. The most important things to observe the users workflow, the inputs
and the outputs
Techniques
- Organizational capability: Ability and capacity of an
organization in terms of its.Human resources: their number, quality,
skills, and experience
- Examining current system to get information about how
it works and how it can be improved
- Looking at competing products to see what they will
incuded