1.1.8 Describe the importance of user documentation

User documentation is a crucial part of a system as it is the document that explains the working of the system to the user.
A well-made user documentation guides the user through using the system and thus increases productivity. If the user documentation is simple, system implementation can happen faster because users require less training to learn how to use the new system.
Users are non-technical people, they only need to know how to use the system. Therefore, the user documentation does not involve detailed explanations of how the system works.
A user documentation usually involves:
– Minimum hardware and software requirements
– Installation guide
– How to start the system
– How to use different features of the system
– Screenshots explaining main features of the system
– Example inputs and outputs
– Explanations of error messages and troubleshooting guides
– Information to contact the developer of the system if an undocumented question arises